Recenzje klientów dla VEVOR Nadmuchiwany Pływający Pomost, 2,13 x 2,13 m, Nadmuchiwana Platforma Pomostu, Antypoślizgowa Mata Pływająca na Wodzie z Przenośną Torbą Transportową i Odpinaną Drabinką, Platforma Pływająca, Tratwa Wyspowa do Basenu

Bought it on June 20 2024, used for about 4 months. Just brought it out for summer and blew it up to find out it has a hole on the seam 😭.. waiting to hear back from customer services - it has not been a year so hopefully under warranty- so sad it seems so durable for that to happen - I hope this is a one off and rare for it to come undone at the seam

Hallo, wir haben gestern das Schwimmdock zum ersten Mal benutzt und ein Loch festgestellt. Das foto kann ich erst am Montag schicken, da ich es mit dem Handy nicht kleiner bekomme. Ich würde es gerne umtauschen. Wie gehen wir da vor? Gruß Sabine

Came out of the box with a small hole. No big deal but I was expecting service after. I’ve sent several emails with only a reply saying someone will respond within 48 hours. No one has responded. For the service after the sale I would not recommend Vevor.

Probably would have been great if I did not receive a defective product with a air leak in the seam. Customer service is horrible. Instead of sending me a product free of manufacturing defects they told me to fix it and offered me $30?! Ridiculous, will not purchase anymore Vevor products.

Pessimo acquisto, pagato ad un prezzo molto più alto, rispetto a prodotti in commercio, simili ma con rifiniture e colorí più seri.

Price is better than other comparable docks but quality isn’t great. Three leaks along the seam right out of the box. Took over a week for the warranty dept to tell me to fix it myself. Won’t buy this brand again.

Au moindre tirage, tout s’est arraché comme du papier

Au moindre tirage, les attaches d’arrachés comme du papier

Used it the first time a couple days ago. There’s a manufacturer defect. Where they sealed the seam it didn’t seal all the way and it leaks.

1 Star – Defective Product and Terrible Customer Service I purchased an inflatable floating dock from VEVOR, and it arrived with a manufacturing defect. One of the seams was not properly sealed, causing the dock to leak air immediately. I provided clear video evidence showing a continuous stream of air bubbles escaping from the faulty seam while the dock was submerged in water. Instead of replacing the defective product or issuing a refund, VEVOR has dragged the process out for more than two weeks. They repeatedly ask for more information or send generic messages, including links to repair videos, despite this being a manufacturing defect that cannot reasonably be repaired by the customer. The most disappointing part has been the customer service. Rather than standing behind their product, they appear to delay the process and avoid taking responsibility for a defective item. If you’re considering buying an inflatable product from VEVOR, be aware that if you receive a faulty item, you may face a lengthy and frustrating warranty process instead of a straightforward replacement or refund. I would not purchase from VEVOR again based on this experience.