Recenzje klientów dla Nagrzewnica VEVOR Diesel 5-8KW DC 12 V/24 V, przenośna wielofunkcyjna nagrzewnica powietrza Diesel z Bluetooth, pilotem i ekranem LCD, zbiornik paliwa 5 l do samochodów ciężarowych i kamperów
Typ skrzynki narzędziowej TAK 8KW-Gray
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DEAD ON ARRIVAL
Very disappointed with my experience. The diesel heater developed a glow plug error on the same day it arrived. This was a brand-new heater, and I expected it to be working properly straight out of the box.
I reported the problem to the company, but instead of offering a replacement or arranging a proper repair, they sent me the replacement part and expected me to fix the heater myself.
I’m not a technician and I don’t have the experience, knowledge, or necessary tools to dismantle and repair a diesel heater. I purchased the heater as a complete working product, not as a DIY repair kit.
I understand that faults can occasionally happen, but the way the issue was handled was very disappointing. A brand-new product that fails on the day of delivery should be properly replaced or repaired by the seller, rather than putting the responsibility and potential risk onto the customer.
Hopefully they can improve their after-sales service and take better care of customers who receive faulty products.
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Over fuelling and loss of heat
Hi team
We have purchased 3 different types of diesel heaters from vevor but unfortunately the recent one doesn't operate well at all. It over fuels and leaks diesel from the air intake which in turn blows a large amount if smoke from the exhaust and fuel over our driveway .
Can we have it replaced ?
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Vevor bait and switch, no CO detector.
I bought the suitcase style, black and orange but on website I selected the with app control and it switched me to another unit completely. Sadly the unit it switched to doesnt seem to have the CO detector. Also the new unit I cannot find an available extension cable to move the controller inside because this app compatible controller has weird non- standard plugs. Kind of frustrated with my new diesel heater because to use it I would need to place it inside the tent and try venting exhaust outside but I don’t feel safe without the CO detector that was supposed to be built in.
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Won't fire up
We have purchased 2 different types of diesel heaters from vevor but unfortunately the recent one doesn't operate well at all.The fuel pump turns on but does not transfer fuel to the heater and only get a repeated failed start error. Assume the pump is faulty.
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Poor quality-very bad customer service
No way am I going to recommend this to anyone. And I do not feel like taking extra of my time to take pics, I already wasted enough time and energy on this thing. And I am not that quick to leave bad reviews for anyone. But enough is enough. Not only does the remote stopped working after four camping trips, which is four uses but the whole quality finish leaves a lot to ask. The rail sliding part on the drawer broke off and there is no way to glue it. I also ordered extra parts for my heater, that were never delivered. Extra exhaust pipe, additional muffler and exhaust filter. Despite my multiple attempts to order them and pay for them, I received only emails from customer service stating that the packages went missing due to the wrong address. How did you deliver the heater then in the first place? On top of that, customer service department tried to convince me to receive only partial amount of money I had paid for all those parts. My package protection insurance saved me. DO NOT BUY FROM VEVOR! Hcalory is a way better product and their customer service department is awesome!
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Would not buy it
Wast of money
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vevor lies
Garbage they say it will be delivered Sunday yet now today sunday they say it will be Tuesday, why lie to me vevor ?
try being honest , garbage service !
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Disappointed
Typ skrzynki narzędziowej TAK 8KW-Gray
Very disappointed, heat very hard
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Dead in 2 weeks
Quick delivery. Worked well about 10 times. Electronics died within first two weeks…..know waiting for refund or replacement
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Vevor dieselvarmer 8 kw Verktøy kasse utgave Kretskort
Typ skrzynki narzędziowej TAK 8KW-Gray
The Webor 8 kW diesel heater I purchased had a failure where the control board stopped working, which was disappointing.
Customer service involved a lot of back-and-forth, and communication felt unclear at times. However, after some persistence, they did refund the repair cost via PayPal.
Overall, a mixed experience: product issues and slow support, but they eventually resolved it and honored the claim.
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