Recenzje klientów dla Pompa basenowa VEVOR 30 000 l/h, z regulowaną prędkością, 1350 W, wysokość podnoszenia 16 m, pompa basenowa wbudowana/naziemna z koszem filtrującym, samozasysająca pompa filtrująca, programowalny timer, do basenów naziemnych
4-biegowa 1100 W 27900 l/godz.
Opinie klientów
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Need pump replacement
I purchased this pump in late August of 2026. Everything was fine until we received rain this past week. I found the pump not running and didn't have any power. Eventually I had it checked by an electrician and he found water and a burnt smell in the motor side of pump. I immediately contacted VEVOR and explained my situation sent pictures and mentioned I had purchased an extended warranty. They said they would be in touch within 24 hours. So I've received notice updates and I would need to send more pictures of label on pump and evidence why pump failed. I sent more pictures and they have not sent return label to solve my issue. You know through this process there is not an easy way to contact customer and you certainly cannot contact them by phone. Pump failed on Sunday and today it is Friday night I writing this review working nights. I'll continue to dump chemicals in pool to prevent algae buildup while I wait for VEVOR to respond. I've attached photos of label and pic of what we found when we removed lid of motor housing showing water breached the seal.
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Great Pump with a Problematic Display
Great when working, but the display is the weak point. Lasted less than 1 summer season before the display went out resulting in no way to control it anymore. Reading reviews it seems to be a common problem. Vevor attempted to ship me out a replacement display, but that was lost in transit. By the time they informed me, replacement displays were no longer available. Luckily, Vevor took it back for a refund but it would have been nice if it lasted or if replacement parts were readily available.
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Broken top
I bought this with a three year warranty! I received the pump with a crack in the top. I have been trying to get the company to send me a new top to replace the broken one! However, after two weeks of trying, I still have no answers to when it will arrive or even if they will replace it! I suggested that they send me a new pump since I bought the three year warranty. Again, no response to this as well! The pump won’t work with a crack in the top! So, you can imagine what my ion ground pool looks like without a working pump!
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Owner
This pump now has a broken plastic cap, and it vibrates too much. It is not good quality, and the very poor, unresponsive customer service is terrible. It is not worth buying this, even though the price is much less than a quality pump, because of the downtime when their arrogant customer service dept does not even respond. I will never buy Vevor again, and it is more trouble than it is worth.
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Short Term Pump Solution.
I purchased this pool pump Clearance VEVOR Variable Speed Pool Pump, 3 HP, AC 220-240V, 190 GPM, In/Above Swimming Pool Pump with Filter Basket, Powerful Self Priming, Programmable Timer, for Inground and Above Ground Swimming Pool. I was replacing an old single speed pump and I received the above mentioned pool pump on August 6, 2026, installation can be be accomplished by any DIY'er at home, pump is very quiet, operation worked well for approx 3 weeks and Saturday Aug 22 the pump just stopped working. currently working with customer service to resolve the issue. nothing in the trouble portion of the manual was of use. at this point I would not purchase this pool pump again. it's also now listed on Clearance which makes me wonder why. I will provide an update after a resolution with customer service .
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Slow replacement
I bought this pump with the extended warranty and the display went out in less than 3 weeks use I contacted Vevor and they said that they would send me a new display , that was almost 4 weeks ago and they keep saying its shipping and will get tracking soon but nothing yet no part no tracking number , I can not wait 4 weeks without my pool pump, please send one ASAP or a new complete pump
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Mrs
This pump ran for 3 days then quit. A replacement part has been on order for months now - we've not been able to enjoy our pool and it is mid July. We can't talk to a real person to get more information.
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BELIEVE THE BAD REVIEWS
Do not buy this. Read the reviews. Installation wasn’t too bad, had to add an outlet but otherwise pretty smooth. It ran great on low setting for 2 weeks then just stopped.
I contacted customer service who were of no help and left me waiting for an update, I’m still waiting 96 hours later for an update.
Extended warranty option has been just as much of a run around. I’ve been bounced all over being forced to start claims on different sites and have gotten no response other than, “you need to file claim at this otherr site.”
I’ve tried initiating a return and have had the same issue. The response is always, “ We’ll contact you in 24 hours.” Then they never do.
I’m writing this review in the hopes they’ll respond in some way.
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Electrician
Pump works great for the waterfall but Display is having an issue being outdoors within weeks of use. May have to replace screen soon unfortunately.
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Owner
I purchased this pool pump because I've purchase other building material from this company in the past and the quality was fairly decent. After about one week use for the touch screen display stopped working. Reported the problem and a week has gone by and nobody has told me how this will be resolved.. Since the pump stopped working and I have no circulation my pool has gone completely green with algae taking it over. I am requesting a full refund and reporting this to my credit card company. I will never do business with Vevor again. This is just horrible way of doing business especially for a company that's trying to compete with other reputable company in the pool space. Customer service is lacking. Do not buy from this company
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