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Prasa termotransferowa VEVOR, prasa termotransferowa do koszulek, szybkie nagrzewanie, prasa termotransferowa wysokociśnieniowa 15 x 15, wydajna cyfrowa przemysłowa drukarka sublimacyjna do folii termotransferowej

Recenzje klientów dla Prasa termotransferowa VEVOR, prasa termotransferowa do koszulek, szybkie nagrzewanie, prasa termotransferowa wysokociśnieniowa 15 x 15, wydajna cyfrowa przemysłowa drukarka sublimacyjna do folii termotransferowej

Biały 38x38 cm

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Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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Greg Hatfield Greg Hatfield
Owner
The worst experience I have ever had. The product was never delivered. Waited about 2 1/2 weeks. No human interaction to let me know what was going on with the shipment. The shipping company Vevor used tried delivering to other locations and not our physical location. Everyone had our company Vevor and shipping company had all our contact info and still didn't reach out to us. Very disappointed.
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Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Savannah Savannah
Double think your decision.
I have bought two of these exact ones and they both stopped working right after the warranty expired. Which would be a year later. There is no customer service number to call only via email and that really didn’t help me with anything.
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Odpowiedź działu obsługi klienta: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Shannette Shannette
Machine won’t close
Currently UNABLE to use my BRAND NEW product because the press WILL NOT fully close!!!! Have contacted customer service about receiving a replacement (which is preferred) or a refund and they take forever to respond 😞. The problem IS NOT as simple as “turning the handwheel” which is what I was told to do from the customer service rep.
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Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ashley  King Ashley King
product was damaged
product was damaged 3 product was damaged 3 product was damaged 3 product was damaged 3
I received my package today shipping was a super fast and I'm very grateful for that but the package arrived damaged with holes all in the Box when unpackaging the heat press there is dents metal is completely broken
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Odpowiedź działu obsługi klienta: Dear customer,
Thanks for your message and sorry about the inconvenience caused.

We are glad to offer you the best service here.
Would you kindly send e-mail to support@vevor.com with your order number and the related photo or video to show the issue clearly please?
We will help you check it and reply you within 24 hours.

Please do not worry. We will offer satisfying solution after we figure it out.
Your any feedback will be highly appreciated.

Best regards,
Vevor Team
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Kevin Kevin
Mr
Bought for my wife to replace a previous unit for which Vevor do not hold replacement parts. On unpacking found damage to one corner of the unit but internal packaging showed no signs of damage. Eventually came to an agreement with Vevor that I would accept compensation for the damage. Not impredded with the refusal to replace a damaged item and having to fight for a decent level of compensation. I like and continue to buy Vevor products but their customer support sucks big time.
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Odpowiedź działu obsługi klienta: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kevin Kevin
Decent but a few things not happy with
It's a decent press and worked well out of the box. The top section where the pressure knob is had sustained some damage and was bent enough that we couldn't screw the knob down correctly. We had to bend it back into place with a hammer and block of wood. The box it arrived in was pristine, so this damage was done prior to boxing it up which isn't great. Secondly the foam and pad are NOT glued to the unit. So if you're trying to position cloth or a garment on it and need to move it, you're fighting against the pad and it's sliding around. Glued it down, and bent the case back so it was usable and its doing its job in the shop.
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Odpowiedź działu obsługi klienta: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kim Kim
Owner
It's ok I'm not really impressed by it, it does the job but quality is not that great
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Odpowiedź działu obsługi klienta: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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CB CB
Worked good, until it didn't
Bought this as an upgrade to my smaller press. It is built pretty good but at some point the top became slightly off center from the bottom and then out of no where the other day it just died, fuse is good and the power supply looks fine. I haven't disassembled it yet to see if there is an obvious problem. I use this fairly lightly.. maybe once or twice a month for a couple hours. Disappointing that its dead in just a year and 4 months time.
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Odpowiedź działu obsługi klienta: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Gary Gary
Vevor Customer
Mine arrived and it was packaged really well. It was undamaged. I am a casual user at this time and am using it to adhere leather to an adhesive material for making hat patches mostly. I will be using it for transfers but not in an industrial type setting. I used an infrared thermometer to see how even the heat was over the entirety of the platten. Mine has a 30º difference from the right (hot) side to the left(30º colder) side. This would be unacceptable for most users and I am honestly not happy about it not heating evenly. For users who want a more even heating element, maybe look at some other options. For the cost of admission I didn't expect much so at least I have a way to adhere leather to some adhesive materials.
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Beth Beth
Good Until It Randomly Stopped Working On Me.
Good Until It Just Stopped Working... I've Had This Press For A Little Over A Year and Went To Turn On To Press Orders and It Doesn't Work. NOT A Peep When You Turn It On. I get things wear out on them, but it should have lasted longer than 1yr.
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Odpowiedź działu obsługi klienta: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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