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Wentylator sufitowy VEVOR 213 cm bez oświetlenia, 6-biegowy pilot, 8 aluminiowych łopatek, odwracalny silnik prądu stałego, wentylator do sypialni, salonu, patio, do użytku wewnątrz i na zewnątrz, czarny

Recenzje klientów dla Wentylator sufitowy VEVOR 213 cm bez oświetlenia, 6-biegowy pilot, 8 aluminiowych łopatek, odwracalny silnik prądu stałego, wentylator do sypialni, salonu, patio, do użytku wewnątrz i na zewnątrz, czarny

213 cm Czarny 8 ostrzy aluminiowych

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Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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Gholami Gholami
Außerbetrieb
213 cm Czarny 8 ostrzy aluminiowych
das Gerät funktioniert nicht
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si*** si***
non comprare da loro
213 cm Czarny 8 ostrzy aluminiowych
Questa è stata la peggiore esperienza della mia vita. Questi ragazzi sono totalmente incompetenti. Ho ricevuto un prodotto a cui mancavano tutti i pezzi essenziali. È passato un mese, ho inviato 24 email e non sono ancora in grado di mandarmi i pezzi mancanti. Per due volte mi hanno mandato un solo pezzo mentre me ne mancavano 8 dello stesso tipo. Ho scritto loro in italiano, inglese e tedesco, ma non è servito a nulla. Il ventilatore a soffitto non può funzionare senza questi pezzi. Un mese intero e nessuna soluzione. Solo email in cui mi dicono che chiuderanno il mio caso. INCREDIBILE.
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Odpowiedź działu obsługi klienta: Salve! Ci dispiace molto sapere che la vostra esperienza con il nostro servizio post-vendita e di assistenza clienti non sia stata all'altezza delle aspettative; prendiamo molto sul serio il vostro feedback. Vi ringraziamo per averci segnalato l'accaduto: le vostre osservazioni sono fondamentali per aiutarci a risolvere la situazione e a migliorare. Abbiamo notato che la questione segnalata è stata risolta tramite comunicazione via e-mail. Siamo lieti che il problema sia stato gestito tempestivamente. Per qualsiasi ulteriore richiesta, non esitate a contattarci nuovamente.
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david.stokes david.stokes
Cancelled order
Did not receive. Cancelled order after waiting 10 days and still not shipped! Did receive refund
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ro*** Ro***
Airflow not near as advertised
Bought this from a FB ad about 6 weeks ago and installed it about 4 weeks ago to install in an outdoor space where we work on cars (basically a cut-down carport attached to 2 containers). The fan was installed per instructions about 14 feet above the ground. Sadly, even on the highest setting, we feel barely air movement. Of course, we thought maybe we installed the blades backward but confirmed they match the instructions and even when reversed there is no change. So it is basically a pretty machine that does not perform as desired.
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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ti*** ti***
Fan works great but has a ticking noise in it.
The fan has a ticking noise in it.
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Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ke*** Ke***
Missing parts
Fan Is nice but custome service is ghosting me and will not reply to fix the issue of missing parts or refund my money. You are on your own if you buy this fan and parts are missing. I would not currently recommend buying anything from Vevor. I bought 7 of these fans and two of them did not have all the parts, Also customer support does not have a phone number you can call. Very poor service after they get your money! Buyer beware. Update-- Vevor finally agreed to refund my money and paid the return shipping
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Odpowiedź działu obsługi klienta: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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hy*** hy***
Customer service is lacking.
Customer service is lacking.  1
Bought two 96" shop fans. When the boxes arrived, the box was not sealed very well, allowing 50% of the components to fall out somewhere during shipping. Tried to get in touch with a real person with Vevor. The contact process is email ONLY. After about a month of emails back and forth, vevor offered to send me the missing components, GREAT.A week later vevor sends me an option to be reimbursed, said I could keep what parts I had at no charge. Wow, the parts are worthless at this point. I will not deal with vevor again. Oh yah, I insured the packages from the start, vevor is not refunding that. Very disappointed.
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Odpowiedź działu obsługi klienta: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Rikardo Rikardo
Manager
243 cm Czarny 8 ostrzy aluminiowych
Manager 2 Manager 2 Manager 2 Manager 2 Manager 2
Pls see below.
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Odpowiedź działu obsługi klienta: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Andy Andy
Looks great but doesn't turn on
Easy to install and looks great but it doesn't work. Customer service process is very slow. They are sending new parts but it they estimate the parts won't come for up to 33 days.
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Odpowiedź działu obsługi klienta: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via the email associated with your order to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alexander Benoit Alexander Benoit
Missing parts.
Missing parts. Installed whole Fan except blades bc it was missing the fan blade brackets. Customer service said they would send the 8 missing pieces. 2 weeks later told me o have to return the fan for a refund bc they pieces are un available. Now I have to take it down. Buy another box and return it
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Odpowiedź działu obsługi klienta: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via the email associated with your order. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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