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VEVOR 3-kołowy elektryczny skuter inwalidzki, składany skuter inwalidzki dla seniorów o zasięgu 20 km, wózek inwalidzki terenowy z kołami antypoślizgowymi, możliwością pokonywania wzniesień o nachyleniu 9° i udźwigiem 120 kg, wymiary 940 x 500 x 840 mm

Recenzje klientów dla VEVOR 3-kołowy elektryczny skuter inwalidzki, składany skuter inwalidzki dla seniorów o zasięgu 20 km, wózek inwalidzki terenowy z kołami antypoślizgowymi, możliwością pokonywania wzniesień o nachyleniu 9° i udźwigiem 120 kg, wymiary 940 x 500 x 840 mm

3 koła Czerwony

Opinie klientów

Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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101 Recenzje
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101 recenzji
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bavery7204@aol.com bavery7204@aol.com
Damaged item
Damaged item 2
There was a large crack in one of the fenders. I have a video if you'd like it
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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davidovichroman davidovichroman
Still some problems with the scooter
I have some problems with this scooter. I can't insert the square pipe of the left armrest into the square pipe at the bottom of the cushion because this wrong size. The same with the right armrest. Align the seat direction with the frame orientation then Mount it onto the seat tube. The detent ball can't securely locks into the designated Hole because was in the wrong place.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jo*** Jo***
Vevor mobility scooter
I bought this mobility scooter because I am 84 years old, have mobility issues and live on an acre of land. I need something that would transport me around my yard, serve me in RV campgrounds and assist with mobility. Unfortunately, I find this scooter so underpowered and so lacking in torque that it will not negotiate even minor slopes if I am on any surface other than concrete or asphalt. Even then, the slope has to be very slight or it will stall out and I have to push it to get to the top. For these reasons, I have little use for it and wonder if I can return it?
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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DonW DonW
Very disappointing experience with VEVOR product and customer service
I purchased a mobility device from VEVOR, and unfortunately it stopped working properly after only about three weeks of use. Whenever I turn the device to the right, it suddenly stops working. I’m not sure what the exact issue is possibly something with the cables or wiring but a mobility device should not develop this kind of problem after such a short time. What has made the situation even worse is VEVOR’s customer service. They advertise a 30-day return policy, but instead of helping me return or resolve the issue, customer service keeps telling me that their technical support team will contact me. I have been waiting, but no one has provided a real solution. I also opened a support ticket, but I have not received a proper response, and the ticket keeps getting closed without the problem being resolved. This is extremely frustrating, especially when there is a limited return window and the delays are coming from their side. This has been one of the worst customer service experiences I’ve had. I expected VEVOR to stand behind a product that failed within just a few weeks. Based on my experience with both the mobility device and the lack of support, I don’t think I will shop at VEVOR again.
12 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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paulstephenson092761 paulstephenson092761
Orange mobility scooter
I would not recommend this scooter. You.caan not get any replacement parts from vevor.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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King of Kings King of Kings
Not the best
Cheaply built in China, a very basic model.It is better to purchase a higher-level unit with a larger battery capacity for speed, strength, comfort, and distance.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Richard Richard
m
impossible de commander des pièces indépendamment ex: batterie
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Odpowiedź działu obsługi klienta: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Steve Ard Steve Ard
Mr
This unit worked perfectly for 5 months. It will no longer go and it sounds as though the gears are stripped out. VEVOR Customer Service has been less than helpful. They keep sending me messages with strict time limits that I do not receive until after the deadline. I have requested to communicate with a manager on numerous occasions to no avail. VEVOR DOES NOT HONOR THEIR OBLIGATIONS OR THEIR WARRANTIES. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I WILL FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU ON 20 MAY.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Scooter Son in law Scooter Son in law
Son in law
Son in law 1
The Scooter works quite well. The back up beeper is WAY TOOO LOUD. The seat material is crap and split apart in the first 2 weeks. The support team I contacted to help resolve the issue be getting a replacement seat is actually an AI (artificial idiot) that keeps closing my tickets without actually contacting me or resolving the issue. They are completely useless in solving my problem.
6 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tim Tim
Mr.
I will never buy another product from Vevor. I had a problem getting it to move after assembling it and tried calling for help only to find out there was no phone number available. I then e-mailed only to find out you would never answer me. Yes, you got my $800.00 dollars but never will you get another one from me or all the people that asked where I got the machine from. A VERY disatisfied customer.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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