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VEVOR Imadło Łańcuchowe Statywowe 3,2 - 127 mm Imadło Łańcuchowe Stojak 67 cm Imadło Łańcuchowe Stojak 30 x 120 cm Funkcje Gięcia Rur jest Odpowiedni do Wszystkich Napraw Domowych Związanych z Rurami

Recenzje klientów dla VEVOR Imadło Łańcuchowe Statywowe 3,2 - 127 mm Imadło Łańcuchowe Stojak 67 cm Imadło Łańcuchowe Stojak 30 x 120 cm Funkcje Gięcia Rur jest Odpowiedni do Wszystkich Napraw Domowych Związanych z Rurami

Opinie klientów

Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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Anthony Moody Anthony Moody
Owner
My tool was lost in shipping so I had I to communicate with Vevor. I told them numerous times to just send me another one, I really need this tool. I think I was communicating with a bot or something. They ended up refunding me the money after requesting numerous times just to send me another one.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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RedBeard RedBeard
Mixed Bag
The product wasn't horrible in some ways but in the end it did not perform. The base is solid and heavy which is good for this piece, but the vise and teeth are not so heavy duty.The chain vise would not hold a piece of pipe from spinning even after hitting the handle with a hammer to make it as tight as possible. After one or two the teeth on the vise were so rounded and worn that it would not hold a piece of pipe. The best part is I had to buy another one from a different company to complete the project and paid more since I now needed it immediately. After answering multiple questions from customer service over 24 hours of messaging they basically ghosted me for another 24 hours and then tried to close the "ticket" as resolved without resolving anything. So I pushed back and another 12 hours later they offered me $36 on the $130 tool I had purchased but did not perform as advertised. Moral is even their customer service has no idea what the tool is supposed to do and made it obvious.
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Odpowiedź działu obsługi klienta: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Drew22 Drew22
Arrived Broken
When Vise arrived the box was in decent condition but the vise was broken. The V shaped ear opposite of the chain and jaw was broke off. It appeared to be loose in the box. I contacted Vevor and after many days of photos and conversations they agreed to send a new vise section only. After 3 weeks of promises of the replacement part, Vevor said they could not get and offered me $25.00 to accept the broken item and me get it fixed myself. I replied I wanted the replacment part. Several days later they offered me $50.00 refund and I was to get the vise fixed myself. I reluctantly accepted and later found that the pot metal the vise base is made of really can't be welded. So I am stuck with a broken vise. I have now been contacted by UPS wanting me to send information and photos and when I called UPS they let me know Vevor has filed a damaged package claim for the full amount of the vise 117.00+. Not very impressed with Vevor customer service or their INTEGRITY!! Not sure if I will purchase from the company in the future.
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Odpowiedź działu obsługi klienta: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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