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VEVOR Komercyjna kostkarka do lodu 36 kg/dzień, kostkarka do lodu o pojemności 6 kg, obudowa ze stali nierdzewnej, kostkarka do lodu z wyświetlaczem LED, samoczyszcząca i łatwym dopływem wody, do restauracji

Recenzje klientów dla VEVOR Komercyjna kostkarka do lodu 36 kg/dzień, kostkarka do lodu o pojemności 6 kg, obudowa ze stali nierdzewnej, kostkarka do lodu z wyświetlaczem LED, samoczyszcząca i łatwym dopływem wody, do restauracji

Opinie klientów

Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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339 Recenzje
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339 recenzji
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Jillian Jillian
Won’t make ice
It does NOT work. Brand new out of box and does not work. Got the 3 year warranty and it takes 48 hours for a technician to get back to you. Requested refund. Hopefully they don’t charge shipping for refund. But this seems like a scam. So they likely will. Highly recommend not buying this product. The cheap became very expensive. Have to keep buying ice for my bar. Had to pay a plumber to hook it up. Can’t order a new one from a reputable company because I don’t have enough space to have 2 ice machines. Waste of time and money. 100% wish o never ordered this product.
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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davidsmithserviceteam davidsmithserviceteam
Unit leaks and is damaged.
The unit came damaged with dents in the side and front panel. The unit has multiple leaks from inside the machine and covers the floor with water constantly.
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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carrasco_1985 carrasco_1985
Stopped making Ice
Less than a week that we installed the machine it stopped making ice.
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Odpowiedź działu obsługi klienta: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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rdking309 rdking309
Crappy pump even worse customer service
When it makes ice it is great. The problem is it doesn't make ice consistently. I have been fooling with this machine for a week now and have yet to make more than three batches of ice in a row. The water pump continually jams,(I bought the model supposedly capable of drawing from a water jug) mind you this is a brand new machine. I have contacted ...or at least attempted to contact Vevor for resolution and have yet to get one almost a week later. I started sending chat messages early this morning it is now 9:00 at night and have yet to have a chat message returned. I have even requested a refund and return ticket with no reply other that we'll have someone contact you within 48 hrs...NOPE didn't happen. Any phone number you find for the Vebor company is false, not in service, or for a completely different company. I truly thought this machine would save me money from purchasing ice for get togethers and fishing trips, so far all it has done is cost me money and time, a lot of time! If you are thinking of buying one these machines, run.... run as fast as you can to any other product, and any other company!
3 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
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tr*** tr***
Customer Service Fail
I assume the product is probably fine. This is more in regards to customer service. It appears the model we purchased does not support water bottle usage. I inquired multiple times about returning or exchanging it, but never got a response.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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mlorimor mlorimor
hard to use
can not figure out how to even get it started making ice. not impressed. obviously wasted my money.
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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cleckley.jc cleckley.jc
They don't back their product
Worked a few weeks the quit. Sent videos to vevor as requested. They kept giving me the runaround. Never replaced it. Sayed they would return 99 dollars, didn't happen. Won't by from them again
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Greg
No more vevor products
When i plugged the ice maker in after making several trips to hardware store for the correct fitting to connect water the machine temperature read the ambient temperature in my shop and never cooled down to make ice. I tried reading the minimal instructions and spent an hour watching videos to adjust. Reaching out to devour is a pain they generally only respond once a night (China Time) so it took a week to trouble shoot and come up with the solution they would send me another and refund me half of the cost.....ok good. then next night they tell me that unit is not available and they are just going to issue a refund. Well ok. then i tell them it will cost me money to dispose of the unit at the dump so I ask for a discount code...long story short they won't do that and that took several more nights. I will no be purchasing things from vevor. I will also be telling my friends about this.
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Odpowiedź działu obsługi klienta: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nu*** Nu***
Tiny icecubes. Far from size announced
90 funtów/24 godz. Kwadratowy lód Podwójny wlot wody
I purchased this ice maker in July because it was advertised as producing ice cubes measuring approximately 2.2 cm x 2.2 cm. Due to being away on holiday, I only had the opportunity to test it this weekend. Unfortunately, the product is a huge disappointment. The ice cubes produced are nowhere near the advertised size. In reality, they are extremely small, barely 1 cm x 1 cm, if that. They are also thin, poorly formed, and lack the density and solidity you would expect from a proper ice cube. As soon as they are added to water, juice, soft drinks, or any other beverage, they melt almost immediately without effectively cooling the drink. Instead of chilling beverages, they simply dilute them. I feel misled by the product description, which created expectations that are completely at odds with the actual performance of the machine. Had I known that the ice cubes would be this small and of such poor quality, I would never have bought it. I cannot recommend this product. Misleading advertising, poor performance, and a complete waste of money. I would like to return it but that the return windows is already closed!
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rick Roersma Rick Roersma
Customer Service Sucks and Damged on arrival
It came with a damaged filter for bottle use and i have been asking for a replacement for over a month now. I even purchased a 3 yr warranty with it, but they dont want to abide by it. They treat their customers like shit. I will never purchase from them again and would like to warn every body else.
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Odpowiedź działu obsługi klienta: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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