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VEVOR Komercyjna kostkarka do lodu 36 kg/dzień, kostkarka do lodu o pojemności 6 kg, obudowa ze stali nierdzewnej, kostkarka do lodu z wyświetlaczem LED, samoczyszcząca i łatwym dopływem wody, do restauracji

Recenzje klientów dla VEVOR Komercyjna kostkarka do lodu 36 kg/dzień, kostkarka do lodu o pojemności 6 kg, obudowa ze stali nierdzewnej, kostkarka do lodu z wyświetlaczem LED, samoczyszcząca i łatwym dopływem wody, do restauracji

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Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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dikasefer dikasefer
Communication/ support
I bought ice maker before and other equipment from VEVOR but my two last ice maker I bought ! None of them make ice and and I don’t have any support or technichen to come look.
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Odpowiedź działu obsługi klienta: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jackendiana jackendiana
I realy dont know
90 funtów/24 godz. Kwadratowy lód Podwójny wlot wody
Nederland been delivered !!! So to rate the machine is kind of difficult! 😢😢😢
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Odpowiedź działu obsługi klienta: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Ang Olson Ang Olson
Homeowner
JUNK. I CANNOT SAY IT LOUD ENOUGH!!!! I have been D!CKIN around with this thing for 2.5 hours. I got it to run 1 cycle. It ranis a ton of water straight through the drain. No support number. No support by the time i got off of work. Ai even said it has a clunky sequence of buttons to push. I thought Vevor brand was decent with decent prices. I have changed my mind now. So frustrated i will lay here awake thinking about it. My letter to Vevor "I am requesting a full refund and a prepaid return shipping label for VEVOR ice maker model LB70TA-D. The unit arrived Dead on Arrival (DOA) with a severely defective control board and mechanical failures. The screen is permanently locked in internal technician loops (flashing P00, 21:51, and 21:58) and the touch sensors are completely non-responsive. Additionally, the water float switch is jammed, and the system is continuously dumping all incoming water directly out of the gravity drain rather than filling the reservoir. Please process this return immediately." Plus, i bought the insurance for 3 years for it. Willi get that money back? Doubtful
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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danewlywedz@aol.com danewlywedz@aol.com
Shouldn’t have spent the money!
Not impressed at all. Doesn’t make the amount of ice they claim! It is outdoors and I get it’s hot BUT it should at least make half of what they say! And the ice isn’t even a full block when harvested! Disappointing!
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Odpowiedź działu obsługi klienta: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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tj.barbay@gmail.com tj.barbay@gmail.com
Storage capacity
Tested several times and does not hold 50lbs of ice. 30-35 max
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Odpowiedź działu obsługi klienta: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Triz Triz
Ice Machine
Make ice well, but leaks too much water in the floor. Spending a lot of money on jugs of water. Would mess up my floor if it was not on concrete
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Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tyler Tyler
Ice maker
Alrighty so it is a nice unit very quite and easy to use. However the drain tube condensates which makes sense and was a easy fix with a different thicker rubber hose. However and this is why my rating was only a overall 2 star. Somthing inside the machine also condensates ALOT. So I currently have a towl under it and I just ring it out 2 or I times a day. Im hoping when I pull the side cover off I can insulate it better to make it stop.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tiffany DeLong Tiffany DeLong
Doesn’t make the amount of ice that it is listed in the description
This ice machine is so small and doesn’t make the amount of ice that is listed in the description. Says it makes 30lbs and it makes a little over 10lbs per time… Very disappointed with this purchase
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Charles Clauss Charles Clauss
Not as advertised
Machine comes well packaged, and is pretty easy to get set up. However, once we got the Machine running, we quickly realized that it doesn't produce or hold what is advertised. We purchased the 200lb per 24 hour Machine with 50lb storage bin. The bin will only hold 20 to 25 lbs depending on when the lever shuts off. It also produces approximately 100lbs of ice in 24 hours. We were also very disappointed to find that the ice machine that we purchased on sale, went on sale again within a week of getting ours. It was over $100 less. Out of all of the money that we have spent on vevor products, This was the most disappointing!
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Buz Buz
Owner
Tried to get someone to help me with a problem with the ice maker and no one has got back to me.
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Odpowiedź działu obsługi klienta: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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