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VEVOR Komercyjna kostkarka do lodu 41 kg/dzień, kostkarka do lodu o pojemności 6 kg, obudowa ze stali nierdzewnej, kostkarka do lodu z wyświetlaczem LED, samoczyszcząca i podwójnym dopływem wody, do restauracji

Recenzje klientów dla VEVOR Komercyjna kostkarka do lodu 41 kg/dzień, kostkarka do lodu o pojemności 6 kg, obudowa ze stali nierdzewnej, kostkarka do lodu z wyświetlaczem LED, samoczyszcząca i podwójnym dopływem wody, do restauracji

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Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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339 Recenzje
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339 recenzji
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Peggy Hill Peggy Hill
Ownet
Quit working after a week
3 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Chris Chris
kuhlo
I would never buy a Vevor again. Customer service is the worst in the world, you cannot get a live person and they will tell you thye 48 hour just to respond. Horrible !!!!!
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Paul breton Paul breton
Poor shipping
This machine has all the features. I'm looking for but apparently it's very sensitive to ship I received the first one sent it back. Didn't work. Got the second one same thing. They are packaged well, but apparently the delivery guys don't take very good care when handling the item. The boxes were beat up pretty good.
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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duped duped
dummy
Bought it as a replacement for another one that lasted 3 years. I can't even get this one to make a single cube. A complete waste of time and money. The instruction manual is almost unreadable. What are the options when it won't even make a noise like it is going to make ice??
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric LeBlqnc Eric LeBlqnc
Not making more than 40 pounds in 2 days
We connected correctly. We turned on Easy and added 5 gallons of water to the container. It took hours to fill the first bag. The next day, we filled another bag with ice and checked on it every hour, but progress was slow. Something it's wrong here
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Adam Adam
Quit working within one day
Bought this for our many outings that we need ice and it quit pumping water within a day! I was very excited at first when it started producing ice to then be brought back down to earth! Maybe my worst purchase ever!
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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AnneMarie Foreman AnneMarie Foreman
Ice machine
I bought this machine when delivered it was not what the picture looks like it is to small and I cannot use for my business I couldn’t find a phone number to call them so I sent a chat to do a return. They said they have hassle free return but I’m getting no where with them . Please do not buy from Vevor or any of their products it’s customer no service you will loose your money. They responded with the same email over and over again they , they sent a link when you cannot open because they want you to give up. I’m a 2 people operation business trying to make it . I don’t have the extra cash for another machine. God don’t sleep .this is supposed to be a big company stealing from us. Please buy from company that have phones no who will not give you the run around to do a return after you spend your hard earn money with them.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jon Jon
Master
This unit sucks because of the price it will not keep ice cold
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Julia Julia
Director
We could not get the pump to work and attempts to contact service assistance I was met with comments that someone would contact me within 24-48 hours. I couldn’t speak to someone at the time that I was with the machine Very disappointed in the machine and the assistance. Wasted $500
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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