Recenzje klientów dla VEVOR komercyjna kostkarka do lodu, kostkarka do lodu o wydajności 59 kg/dzień z zasobnikiem 15 kg, wolnostojąca i podblatowa kostkarka do lodu ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia

The thing came damaged. I had shipping protection. They tried to give me $30. It does not deduce 100lbs a day. The compartment doesn’t hold 30lbs of ice either. A full container holds about 2-1b bags. Sometime the pressure switch where the water fills doesn’t shut the inflow off. 3/10 stars. I’ll be surprised if it lasts a year. Do not waste your money

If I could have negative stars I would. This machine has not worked and we have tried dealing with support since Aug 3 with ZERO HELP can’t talk to a human get repeat emails of we’re reviewing your case but nothing else no help nothing. Will not recommend this company. Not 1 cube of ice

Subject: Damaged Ice Machine Delivered by FedEx – Shipping Protection Claim Hello VEVOR Customer Service, I am extremely upset about the condition in which my VEVOR commercial ice machine was delivered. I specifically paid an additional $6.25 for Xcotton Shipping Protection, Protection Plan ID 20260714XSP308993705E99, to protect this purchase against shipping damage. Unfortunately, FedEx transported and delivered the machine lying on its side, even though the box clearly indicates that it must remain upright. The shipping box arrived severely damaged, torn, crushed, and with multiple large holes. After removing the machine from the packaging, I found a noticeable dent on the side panel. It looks as though the machine was struck with a baseball bat. I have attached photographs showing the damaged box, the improper handling, and the visible damage to the machine. Because this is a refrigeration appliance, transporting it on its side can also cause internal damage to the compressor and refrigeration system. At this time, I do not know whether the machine will operate correctly or whether it may develop problems later because of the way it was transported. This is also not the first serious problem we have experienced with FedEx. On a previous VEVOR order, we purchased a stair railing post, and FedEx completely lost the package. VEVOR refunded us, but that is not the main point. The problem is that FedEx continues to mishandle or lose your customers’ orders. VEVOR should seriously consider using a different shipping company. FedEx’s service has been unacceptable, especially for large, heavy, and fragile equipment. Please explain what purpose the shipping protection serves if a machine can arrive in this condition. I am requesting that you immediately open a shipping damage claim and provide a satisfactory resolution. Because the machine has visible physical damage and may also have internal damage, I believe it should be replaced with a new, undamaged unit, and the damaged machine should be picked up at no cost to me. Please review the attached photographs and let me know immediately how you will resolve this matter. Sincerely, J.J. Marine Solutions

It stopped pumping water over the ice-freezing tray in just 3 weeks. Waste of money.

Broke after not even 6 months of use.

Do NOT BUY ANYTHING FROM THIS COMPANY. THEY HAVE NO CUSTOMER SERVICE. NOT BAD CUSTOMER SERVICE. THERE IS NO # TO CALL. AND THEY DONT GIVE A CRAP. IT DOESNT MATTER HOW GOOD THE PRODUCT IS IF THE COMPANY REFUSES TO HELP IF THERE IS A PROBLEM. CANT EVEN POWER UP THE UNIT. THEY INSIST ON ME PROVIDING THE ORDER # BEFORE THE WILL HELP. I SENT THEM THE CREDIT CARD STATEMENT WHICH SHOWS WHEN AND HOW IT WAS PAYED AND IDENTIFIES THE PRODUCT PRICE I PAID AND COMPANY NAME. THEY SHOULD BE ABLE TO FIGURE OUR THE ORDER NUMBER FROM THAT. STAY AWAY FROM THIS COMPANY UNLESS YOU WANT A $600.00 PAPPER WEIGHT AS WELL.

Quit working after one month!! Disappointing!

Zariadenie vydržalo fungovať niečo cez pol roka… potom sa pokazilo. Rozpadlo sa čerpadlo totálne. Voda tečie všade, nevyrába ľad..

I bought about 10 days ago and haven't used because VEVOR want to send me the replacement part and so far nothing. By the time it gets here summer will be over.

I'm assuming the ice machine would have worked? But when it arrived it had a huge dent in the bottom of it. Now I'm dealing with customer service which is like dealing with slugs because they never call or write back in an email. There's also no phone number to call. This is been very frustrating.