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VEVOR komercyjna kostkarka do lodu, kostkarka do lodu o wydajności 59 kg/dzień z zasobnikiem 15 kg, wolnostojąca i podblatowa kostkarka do lodu ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia

Recenzje klientów dla VEVOR komercyjna kostkarka do lodu, kostkarka do lodu o wydajności 59 kg/dzień z zasobnikiem 15 kg, wolnostojąca i podblatowa kostkarka do lodu ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia

130 funtów/24 godz. Pojedyncze doprowadzenie wody

Opinie klientów

Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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Jorge Robles Jorge Robles
Sr
Mi compra nunca fue entregada, requiero mi reembolso.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Michael Michael
Chief
Worked for less than a year and I can't get any real support for helping me replace it or fix it. I am very disappointed.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Troy Troy
Damaged on arrival
I have not been able to use this as of yet. I received the product damaged and chatted with customer support as soon as I had it out of the box. I showed them pics of the unit and box. I was told to wait up to 48 hours to get a reply on the next step of what they are willing to do to fix it.
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Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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George Hart George Hart
Mr
Do not purchase from Vevor !! I purchased an Ice Machine snd it quit working after a few hrs and Vevor is not standing behind there product !! Been trying to resolve this for almost 2 weeks and still nothing from Vevor !! They are probably like this with all there products !!!!!
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Odpowiedź działu obsługi klienta: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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brandon kirk brandon kirk
Owner operator
Showed up packaged great but does not work. Can't get a response from customer service either. Attempting to get a refund.
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Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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 Craig McDaniel Craig McDaniel
Problems with product and refund
Recieved ice maker and noticed at installation that the door has a 1/4 inch gap on top of ice door. Tried it for a short time and asked for a refund ! They agreed and sent a return label! Said as soon as I shipped and provided proof, which I did, they would refund my account immediately! Shipped on May 5 and delivered on May 8. Sent messages on ticket during that time frame and no responses. They keep closing the tickets. Did the online chat Monday and still nothing! This is ridiculous on how they avoid customers!
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Trenton westfall Trenton westfall
Don’t do it ! !
Don’t do it ! Less than a year with little use the machine stopped dropping ice. My understanding this a fairly common issue. Contacted Vevor , after a little back and forth stuff they decided it was ok to offer me 20.00 yes 20$ to get it fixed myself ! There is a variety of problems with that as I hope you can see. Main one is no one in my area to work on such things that I’m aware of. If it wa used often and had a couple years on it I might understand. It was used on 6 weekend camping trips ! There are a lot of options out there don’t chance this one or the unreasonable company to back the product ! Picture ( if it downloads) shows the big chunk of ice I get after the machine sits for 2 hours and starts to thaw ! Never mind won’t load and I have put too much time into this already.
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Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Stefano Burani Stefano Burani
Roba cinese non comprate
34,5 kg 5,6 kg
Non funziona bene ghiaccio rimane appiccicato allo stampo e si blocca
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Odpowiedź działu obsługi klienta: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Chris Majerle Chris Majerle
N/A
It would have been nice to know this machine does not store ice. It says it does, but the compartment is not refrigerated, so the ice begins to melt as soon as it is made. For my home bar, it is useless.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alessandro Alessandro
fabbricatore del ghiaccio
34,5 kg 5,6 kg
per scrivere una recensione bisogna mettere una stella, ma non è meritata! Abbiamo preso questo fabbricatore del ghiaccio che non ha mai funzionato (in 6 mesi di vita avrà funzionato 45 giorni!) fin dal suo arrivo la pompa non andava bene. Poi un bel giorno a settembre del 2025) non ha più funzionato non abbiamo mai ricevuto un'assistenza valida, efficiente: che risolva i problemi davvero pessimo servizio, pessimo prodotto. Spero di aver ben reso l'idea
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
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