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VEVOR Komercyjna kostkarka do lodu o wydajności 54 kg/dzień, kostkarka do lodu o pojemności 14 kg, ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia, idealna do restauracji, kawiarni i barów

Recenzje klientów dla VEVOR Komercyjna kostkarka do lodu o wydajności 54 kg/dzień, kostkarka do lodu o pojemności 14 kg, ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia, idealna do restauracji, kawiarni i barów

120l bs/24H Kwadratowy lód Podwójny wlot wody

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Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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362 Recenzje
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Zweryfikowany zakup
Tylko zdjęcia i filmy
FILTROWANO WEDŁUG
Zweryfikowany zakup Wyczyść filtry
362 recenzji
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tr*** tr***
Customer Service Fail
I assume the product is probably fine. This is more in regards to customer service. It appears the model we purchased does not support water bottle usage. I inquired multiple times about returning or exchanging it, but never got a response.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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mlorimor mlorimor
hard to use
can not figure out how to even get it started making ice. not impressed. obviously wasted my money.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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cleckley.jc cleckley.jc
They don't back their product
Worked a few weeks the quit. Sent videos to vevor as requested. They kept giving me the runaround. Never replaced it. Sayed they would return 99 dollars, didn't happen. Won't by from them again
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Greg Greg
No more vevor products
When i plugged the ice maker in after making several trips to hardware store for the correct fitting to connect water the machine temperature read the ambient temperature in my shop and never cooled down to make ice. I tried reading the minimal instructions and spent an hour watching videos to adjust. Reaching out to devour is a pain they generally only respond once a night (China Time) so it took a week to trouble shoot and come up with the solution they would send me another and refund me half of the cost.....ok good. then next night they tell me that unit is not available and they are just going to issue a refund. Well ok. then i tell them it will cost me money to dispose of the unit at the dump so I ask for a discount code...long story short they won't do that and that took several more nights. I will no be purchasing things from vevor. I will also be telling my friends about this.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Nu*** Nu***
Tiny icecubes. Far from size announced
90 funtów/24 godz. Kwadratowy lód Podwójny wlot wody
I purchased this ice maker in July because it was advertised as producing ice cubes measuring approximately 2.2 cm x 2.2 cm. Due to being away on holiday, I only had the opportunity to test it this weekend. Unfortunately, the product is a huge disappointment. The ice cubes produced are nowhere near the advertised size. In reality, they are extremely small, barely 1 cm x 1 cm, if that. They are also thin, poorly formed, and lack the density and solidity you would expect from a proper ice cube. As soon as they are added to water, juice, soft drinks, or any other beverage, they melt almost immediately without effectively cooling the drink. Instead of chilling beverages, they simply dilute them. I feel misled by the product description, which created expectations that are completely at odds with the actual performance of the machine. Had I known that the ice cubes would be this small and of such poor quality, I would never have bought it. I cannot recommend this product. Misleading advertising, poor performance, and a complete waste of money. I would like to return it but that the return windows is already closed!
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Rick Roersma Rick Roersma
Customer Service Sucks and Damged on arrival
It came with a damaged filter for bottle use and i have been asking for a replacement for over a month now. I even purchased a 3 yr warranty with it, but they dont want to abide by it. They treat their customers like shit. I will never purchase from them again and would like to warn every body else.
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Odpowiedź działu obsługi klienta: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Martin lakey Martin lakey
Owner
Ice maker arrived in poor condition. Had been dropped by shipping company
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Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Chancy Chancy
Home owner
Makes ice well. But does not maintain ice in bin. It melts quickly. Guess its only an ice maker not a cooler
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Odpowiedź działu obsługi klienta: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Maive Nahksepp Maive Nahksepp
An ice machine that doesn't make ice
130 funtów/24 godz. Kwadratowy lód Pojedyncze doprowadzenie wody
An ice machine that doesn't make ice 1
An ice machine that doesn't make ice 1
I received a machine that doesn't work! I have written to you several times, sent pictures and a video, but there is still no response. I am very disappointed.
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Odpowiedź działu obsługi klienta: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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danewlywedz@aol.com danewlywedz@aol.com
Shouldn’t have spent the money!
Not impressed at all. Doesn’t make the amount of ice they claim! It is outdoors and I get it’s hot BUT it should at least make half of what they say! And the ice isn’t even a full block when harvested! Disappointing!
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Odpowiedź działu obsługi klienta: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
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