Opinie o VEVOR Komercyjna kostkarka do lodu o wydajności 59 kg/dzień z pojemnikiem na lód o pojemności 14 kg, wolnostojąca kostkarka ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia, idealna do domowego baru, restauracji i kawiarni

Kevin Stone

Stone's lawncare llc

Zweryfikowany zakup

Bought this ice maker and it doesn't work, call your customer service not one but twice. And your customer rep told me that someone would call me in a few days it's been a week haven't heard anything back very disappointed 😔

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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John

Return or replace items

Zweryfikowany zakup

This is JUNK !!!

2 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Coty Kinsey

Landscaper

Zweryfikowany zakup

Piece of junk

0 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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Johnnie Hudson

Ms

Zweryfikowany zakup

Machine did not work one installed. No replacement part has been received and no refund has been received

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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Kenneth

Icemaker doesent make ice

24-godzinna wydajność wytwarzania lodu: 100 funtów/24 godz. Kształt lodu: Kwadratowy lód Tryb wlotu wody: Pojedyncze doprowadzenie wody Zweryfikowany zakup

Installed ice machine and it doesent make ice. Doesent work. So i think this is wery bad quality😓

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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Gwendolyn Van Allen

Ice machine

Zweryfikowany zakup

I have emailed them. It will not suck water in so it won’t make ice unless you pour it in the little white Trey and no one has responded.

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Jason

owner

Zweryfikowany zakup

Vevor is not honest with their product. They referenced it works with bottled water, this is not true as their customer support is well aware of. The unit is garbage and cannot be installed. Does not work. And Vevor has not provided any assistance. If you need an ice maker buy elsewhere

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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Frank Capolupo

Manager

Zweryfikowany zakup

I ordered this icemaker one month ago, never received it and was charged for it

0 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.

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Massimo

Una delusione di azienda

24-godzinna wydajność wytwarzania lodu: 100 funtów/24 godz. Kształt lodu: Kwadratowy lód Tryb wlotu wody: Pojedyncze doprowadzenie wody Zweryfikowany zakup

Un azienda di lucro,vende e poi sei subito abbandonato al tuo destino,non puoi rendere,continuano a chiedere il motivo e foto e io continuo a mandargli le foto e il motivo che non funziona

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.

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Bryan C

Mr.

Zweryfikowany zakup

Dead on arrival. Hopefully VEVOR will make it right.

1 osób uznało to za pomocne

Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Recenzje klientów dla VEVOR Komercyjna kostkarka do lodu o wydajności 59 kg/dzień z pojemnikiem na lód o pojemności 14 kg, wolnostojąca kostkarka ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia, idealna do domowego baru, restauracji i kawiarni

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