Recenzje klientów dla VEVOR Komercyjna kostkarka do lodu o wydajności 59 kg/dzień z pojemnikiem na lód o pojemności 14 kg, wolnostojąca kostkarka ze stali nierdzewnej z wyświetlaczem LED i funkcją samoczyszczenia, idealna do domowego baru, restauracji i kawiarni

This item arrived broken- we received it and installed it in our garage. Everything seemed to be working. We left it overnight and when we checked on it the next morning, it was warm inside and water was just flowing. We reached out to Vevor’s customer service and they suggested I call a local technician and pay for them to repair it. Now keep in mind this item is supposed to come with a 1-year warranty and I paid for an extended 3- year warranty and it arrived broken. When I explained this to Vevor. They offered me a $173 credit for an ice machine that I paid $350 for, that arrived broken and was under warranty. WTF?!! I’m told them no, that needed to send me a replacement and I would return this broken on. They told me that I would have to return this broken one first, then they would send me a replacement. Fine, okay I will do that, but I no longer have the original box, as we took it to the recycling center when we installed it not thinking that we would have an issue. So now I have to locate another box. To say I am disappointed in the customer service is an understatement. Vevor should stand behind their product and warranty and not offer such ridiculous solutions to a customer when their item arrived broken and not working. At this point I might just tell them to refund me whole order, Or I will just dispute the charge on my card. This has completely changed the way I view Vevor and if I want to buy from them in the future.

Do NOT waste your money on this company! I bought a brand new ice maker and it arrived completely dead. It doesn’t work at all!When I contacted their customer service, instead of replacing it or offering a refund, they actually told me to BUY spare parts and fix a brand new machine myself! This is pure fraud and robbery.I asked for a full refund and told them to come pick up their broken garbage, but they are ignoring me and trying to force close my ticket. Absolute scammers with zero shame. Save your money and buy from an honest business. You have been warned!

Not what was specified on VEVOR website. Please refer to Order #26070700952612291143; Ticket #3581668 - updated from Ticket #453623601063936. Complaint and Request for Return Authorization / Refund have been submitted via email (per instruction by Live Chat-Sophia and via "Contact Us" as directed on the website. Customer Service has yet to be satisfactory.

Bought this ice maker and it doesn't work, call your customer service not one but twice. And your customer rep told me that someone would call me in a few days it's been a week haven't heard anything back very disappointed 😔

This is JUNK !!!

Piece of junk

Machine did not work one installed. No replacement part has been received and no refund has been received

Installed ice machine and it doesent make ice. Doesent work. So i think this is wery bad quality😓

I have emailed them. It will not suck water in so it won’t make ice unless you pour it in the little white Trey and no one has responded.

Vevor is not honest with their product. They referenced it works with bottled water, this is not true as their customer support is well aware of. The unit is garbage and cannot be installed. Does not work. And Vevor has not provided any assistance. If you need an ice maker buy elsewhere