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VEVOR Komercyjna maszyna do lodu (36,29 kg/dzień) o pojemności 5,44 kg, 36 kostek lodu w 15 minut, cyfrowy wyświetlacz LED, wolnostojąca, samoczyszcząca, do barów, biur i restauracji

Recenzje klientów dla VEVOR Komercyjna maszyna do lodu (36,29 kg/dzień) o pojemności 5,44 kg, 36 kostek lodu w 15 minut, cyfrowy wyświetlacz LED, wolnostojąca, samoczyszcząca, do barów, biur i restauracji

80 funtów/24h 12 funtów Pojedyncze doprowadzenie wody

Opinie klientów

Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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66 Recenzje
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66 recenzji
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matt shaffer matt shaffer
owner
I am wondering if this is under warranty I bought it September of this year and it appears that the motor pump quit working
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cernea mihaela Cernea mihaela
Trebuie reparata
80 funtów/24h 12 funtów Pojedyncze doprowadzenie wody
Trebuie reparata 1
Mașina nu separă cuburile de gheață, le aruncă în cuva, însă nu sunt separate. În rest, este ușor de folosit, face gheață destul de repede
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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Augustin Augustin
Machine a glacon
80 funtów/24h 12 funtów Pojedyncze doprowadzenie wody
La machine a glacon ne fonctionne plus !!! Les glaçons ne tombent pas du bac et reste coller au bac en acier donc plus de glaçon .. A 250 euro la machine elle n'a fait qu'un seul été je trouve que c'est honteux ...
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Odpowiedź działu obsługi klienta: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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BROKE after 6 months and again 11 months in!!! BROKE after 6 months and again 11 months in!!!
BROKE after 6 months and again 11 months in!!!
BROKE after 6 months and again 11 months in!!! Poor quality and impossible to fix, this is my 2nd machine purchased from VEVOR!! Low quality and hard to get customer support.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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June Queen June Queen
Owner/Manager
Disappointed in the performance and ice quality. Poor overall design. Ice has no room to free fall to break into cubes. Constantly need to break ice apart with scoop. Scoop hook is too low and causes scoop to fall off into the bin. No room for scoop to hang. Calling Vevor to return.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Gordon Gordon
Not the best purchase I have made on Vevor
5 months into operation and the thing has stopped working. I bought the 3-year protection plan and have submitted a claim. We will see how Vevor does on it. 1st time I have tried to use a protection plan on Vevor.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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CB CB
Ice machine Buyer
We purchased this unit as a source for recreational ice - an occasional cooler filler, drinks and such. The machine hooked up easily and functioned as advertised for about 2 months. The water supply is filtered and the water source is domestic (from a municipal water company). Unfortunately, it simply stopped making ice. We unplugged it and will report the failure to Vevor. We have purchased several products and are happy with their performance.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dee Dee
Owner
Terrible. Unit stopped working after one week of use. After contacting support, we provided all of the requested pictures and proof that the unit was faulty. We paid over $400 for the unit and were offered a refund of $118 and told we could keep the faulty unit. Thanks Vevor! That just means we now have to find a way to dispose of a bulky unit that doesn't work. It takes days for technical support to respond every time there is a correspondence. Do not buy. Vevor support is the WORST EVER> I would give 0 stars if I could.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Ryan Ryan
Shop Manager
The machine has stopped producing ice every 2 months or so for us. The first time I asked for assistance from customer service, they just sent a new motor for me to replace myself. While this did fix the machine for a time, there was no response to keep it from happening again and they completely ignored my request for suggestions to keep it functional. Of course it gave out again and now are not responding to my requests for a return/refund.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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No good No good
Worked for less than month, poor customer service
Bought it, installed few week ago and it quit working. Look for some assistance and it took them a week to respond then they have the nerve to tell me the case will be closed with no resolve. They sell cheap junk.
0 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with another solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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