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VEVOR Komercyjna maszyna do lodu, głowica 163 kg/dzień, stal nierdzewna, z funkcją samoczyszczenia, tacka na 156 kostek lodu, regulowana grubość kostek, do restauracji, barów, kawiarni, hoteli (tylko głowica)

Recenzje klientów dla VEVOR Komercyjna maszyna do lodu, głowica 163 kg/dzień, stal nierdzewna, z funkcją samoczyszczenia, tacka na 156 kostek lodu, regulowana grubość kostek, do restauracji, barów, kawiarni, hoteli (tylko głowica)

360 funtów/dzień

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Jak działają recenzje i oceny klientów
Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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74 Recenzje
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K Hutch K Hutch
Member
Has worked fine so far. My only issue is it does not seem to work over 90-95 degrees. Would be best in an air conditioned space. I wanted to just put a timer on it to shut it down in the heat of the day but it resets and you have to power it back on for it to start making ice again. Otherwise it seem to produce ice fairly quickly.
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Odpowiedź działu obsługi klienta: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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greggwalthall greggwalthall
Customer service
This was my second purchase of the commercial ice machine the first on went well at my sons house. Then I bought this next one hooked it up and it seems like it came with no refrigerant will not make ice. It goes through the motions but no ice very hard to contact a real person for customer support I need contact person
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Odpowiedź działu obsługi klienta: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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donnahamen59 donnahamen59
Commercial Ice Machine
We recently bought this and we used it for farm and personal use until it quit working. We have not been able to find anyone around here to come look at and we use a lot of ice every day for home and work. We either need to return it or have someone with Vevor come fix it please. Thank You, Donna Hamen
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Odpowiedź działu obsługi klienta: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 464661549576192], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
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jay patel jay patel
Not that good
It too hard to put everything
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Odpowiedź działu obsługi klienta: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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melodyhuber968 melodyhuber968
Terrible customer service / defective unit
Terrible customer service! I received a defective unit which was returned to Vevor. Upon their receipt of the defective item my " ticket" was closed and marked resolved. I have asked repeatedly about my replacement or refund. Still no response weeks later.
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Odpowiedź działu obsługi klienta: Dear Valued Customer,Thank you for sharing your feedback with us. We are truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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tellison323 tellison323
This product never worked!
This machine has not worked since we received it. We have spent 3 months trying to get it resolved only to get the run around. We attempted every repair they sent us and still nothing. Forget trying to speak with someone, no phone number, no response. Customer service is lacking at best.
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Odpowiedź działu obsługi klienta: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mike Mike
Owner of construction crew
Never received it , still waiting on delivery
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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an*** an***
Support is awful
Vevor instructed to me to purchase a seperate storage bin when I purchased my LRM360 ice machine. They assured me three times that it would be compatable with my ice machine head. Alas, it was not compatible and they refused to give a full refund on it or provide a solution. Buyer beware that Vevor support is extremely unreliable and they send a slew of AI responses without seemingly even reading what you are saying. Additionally after confirming multiple times that the storage bin would fit perfectly with the ice machine head, they then finally told me they do not sell compatible bins for this machine. I'm still annoyed at the $200 I completely lost to this company for a bin that doesn't fit
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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wh*** wh***
Don't purchase
Vevor would be fine and I've purchase multiple ice machine and other equipment and when something breaks i can't get parts and speak to someone about the issue so I don't recommend very frustrating.
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Odpowiedź działu obsługi klienta: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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Mi*** Mi***
It damaged and your company done nothing want buy from your company again for sure
I bought it from your company came all dental up i sent you some you said in 48 hrs some think would get done i bought alit of item from you come hear me well will not buy no more from your company you can call me 337 945 7036 or text sent picture of the data ge my email beardtruck@gmail.com
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Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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