Recenzje klientów dla VEVOR Carport, namiot garażowy 3,65 x 6,09 m, namiot garażowy ze zdejmowanymi ścianami bocznymi i drzwiami, solidna osłona samochodowa, daszek odporny na promieniowanie UV, całoroczna ochrona samochodu i łodzi, szary

I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.

I own several Vevor products and have generally had good experiences, until this one. The first issue was a missing side wall, which was never resolved. I contacted customer service multiple times over the course of months, provided photos clearly showing the missing wall, and nothing was ever done. The second and far more serious issue occurred when the enclosure collapsed onto valuable equipment that had been stored for the winter. I was told a replacement unit would be sent, but weeks after the expected delivery date, nothing arrived. Instead, I was then told to pack up the collapsed unit and return it for a refund. That request is completely unreasonable. I’ve owned this unit for quite some time, made do without the missing wall, and no longer have the original packaging. This is a large, heavy structure, and repacking and shipping it is not realistic. Throughout this entire process, I have been patient and cooperative, while my valuable equipment has remained exposed to the elements because I was expecting a replacement enclosure that never came. I gave Vevor multiple chances and clearly communicated that I would leave a review if the situation wasn’t resolved. Nothing was resolved. I am now left on my own with a collapsed enclosure and damaged trust in a company whose products I own many of. This level of customer service is extremely disappointing and frankly unacceptable.

Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.

Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start

Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.