Recenzje klientów dla Wózek inwalidzki dla psa VEVOR na tylne nogi, wózek dla zwierząt, regulowana wysokość, szerokość i długość, wózek dla psa z amortyzującymi kołami, dla psów rannych i niepełnosprawnych o wadze od 15,88 do 21,77 kg

I ordered this wheelchair for my dog and it arrived defective. I contacted Vevor via chat and email however on chat do one replied for 6 hours and via email no one responded at all. I just need my refund, product never used due to the defect. Also they need a better way to assist a customer when something goes wrong because I have been contacting them 3 times in regards to this . Bottom line, I want my refund, bad customer service

Instructions were good, easy to assemble, and adjust Once our Shepherd is harnessed in properly, she loves it, however… it takes two of us to get her in there, it is not consistent, the screws keep coming out and are too small, especially in winter when your hands are cold. It has been a very frustrating experience for us. The idea of the chair is brilliant, but it has not been by any stretch a joy to use. I would be hard pressed to recommend it to anyone as once it’s on her, it is not consistent with the time before and we are doing the same thing every time. The fabric piece that goes between her legs and supports her back end is very tight. When she urinates, it goes over the fabric between her legs and has to be washed every time The strap that goes over her shoulders toward the front. Is way too tight. The minute we loosen it, she loses support even with the tummy strap. We have considered returning it many times, but due to the necessity of it, we keep struggling with it. It has not been an easy process. A joy when it works, extremely frustrating to get to that point.!!

Terrible customer service, forget getting refund or any communication. They ignore you after getting your money.

Product to big. Bought 2cd smaller but my dog passed. Didn't get to use either one. Tried returning but it's so hard to return product. Chat but left on hold twice. I was emailed but I don't check email very often. I just gave up now I'm stuck with them. Out of 95.00. not buying anymore

Package arrived 2 weeks after we needed it for our dog and I have now been told that the company does not “recommend” returning it! I specifically purchased this item from Vevor because they DO have a return policy! I will never purchase from here again!

I try to exchange for size up. The response from customer service was that I should reed the description before I buy. That was it. Horrible response especially when you have a dog with special needs. I will never buy from this company ever.

Never got it

Wózek średnio można dopasować. Mało tego zero kontaktu ze sprzedawca a chce zrobić zwrot. Za chwile się okaże że już jest po terminie i mogę tego odzyskac pieniędzy a kwota za wózek nie jest mała bo prawie 600 zł. Firma vevor utrudnia wykonanie zwrotu.

This item did not work at all. Then I tried to return or exchange and this company would not comply. This is and was the worst experience ever. I pleaded with you to help me. I am a retail manager and I would never treat my customers the way VEVIR did. The item was faulty, to small, didt fit said measurements in instruction manual. And I am now out of pocket over $100 . My poor puppy struggled with a broken leg and VEVOR Made it 100 times wors, from an emotional standpoint. Inot sending pics because I already gave you some.

Don’t order, I never got my order , you can’t contact anyone for help , don’t order