Recenzje klientów dla Zamrażarka komercyjna VEVOR 570 l, zamrażarka jednodrzwiowa, ze stali nierdzewnej z automatycznym rozmrażaniem, 3 regulowanymi półkami, regulacją temperatury od -25 do -15 ℃ i 4 kółkami

The freezer kept on freezing itself, causing ice around the fan area, making the temperature never coming down to the desired temperature. I bought insurance, and the product is still in warranty, contacted Vevor since July 20th, they said they will respond back in 48 hours. Every two days i kept receiving email saying they are still working on it even though nobody got in contact with me asking about the problem. Horrible customer service, i couldnt even find a number to call, only chat or submitting a ticket.

My freezer has been delivered damaged, the pallet, structure and door are crumpled, the lower right door does not close perfectly because it is damaged. I requested the replacement at the time it was delivered on Monday 20 July and until today Friday 24 July I only received an email saying that in 48hrs it will return with the response. Now I don't want to anymore because I had to buy another one urgently to meet my trade.

Received a malfunction one. Worst customer service! It’s been over a week and they still haven’t responded back so I’ve decided to just return the product asap. Please consider buying elsewhere with better customer support available.

This freezer is I ordered one month ago, but they are delivery and damage and we will return but they don’t return my money. It’s very bad.

We received this damaged and it’s been a nightmare to get fixed. Customer service is based overseas and communication is delayed. It’s been over a month th and we still haven’t received the replacement parts. Once received them we will need to have it installed. I like this brand but there support is challenging and they do not offer to fix problems themselves but rather have you do the work.

I haven’t get it yeat It should be delivered on may 12 it’s olmost a month later and I haven’t gotten

Muy ma la entrega no me ayudaron a entrar no fueron Amables no muy mal. Su trato si pagó derive deben ayudar a éntralo a la instalación

Muy mal el servicio de envío me lo dejaron afuera no me Quinton ayudar a entrar muy mal el servicio de entrega

I strongly recommend avoiding Vevor at all costs. I purchased a large commercial refrigerator for my catering business for $3,000, and the unit arrived completely non-functional. They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.

Het product komt totaal niet overeen met de grafische plaatjes die bij het product werden gevoegd. Het geleverde product heeft deuren met een andere grip tot boven de rijiwielen. De motor bevindt zich bovenaan in plaats van onderaan zoals op de afgebeelde foto. Het transport was een trieste operatie. Van zodra de bestelling ontvangen werd heeft de vriezer eerst nog in Czechie voor 10 dagen gestaan en daarna was ook de levering door de eindtransporteur in het honderd gelopen. Al bij al meer dan drie weken moeten wachten... Ook op de ingediende klachten omtrent is het nog steeds wachten op een antwoord.