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VEVOR 4-kołowy elektryczny skuter inwalidzki dla seniorów, ładowność 227 kg, zasięg 35 km, 3 prędkości, skuter terenowy o mocy 1 kW, maks. nachylenie 20°

Recenzje klientów dla VEVOR 4-kołowy elektryczny skuter inwalidzki dla seniorów, ładowność 227 kg, zasięg 35 km, 3 prędkości, skuter terenowy o mocy 1 kW, maks. nachylenie 20°

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Opinie klientów, w tym oceny produktów w formie gwiazdek, pomagają klientom dowiedzieć się więcej o produkcie i podjąć decyzję, czy jest on dla nich odpowiedni.
Nasza ogólna ocena nie jest zwykłą średnią. Priorytetem są dla nas autentyczne, wiarygodne recenzje i odfiltrowujemy duplikaty lub nieaktualne treści przed obliczeniem ostatecznej oceny. Dzięki temu mamy pewność, że ocena rzeczywiście odzwierciedla rzeczywiste doświadczenia klientów.
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ro*** ro***
Returned
Received scooter and it was a wreck. Returned it and got a refund. Avoid buying if you can.
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Annette Buckley Annette Buckley
Mrs
Packaged well but as a handicap woman with no help it took me weeks to get someone to come get it out for me and it doesn’t work at all. I charged all day thinking it was needing that but still no power at all.
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Disgruntled. Disgruntled.
Disgruntled
It took over two weeks to get our scooter. No customer service or help at all during our wait. The delivery service came and just dropped the scooter off with not one word as to how to get the thing out of the carton. It us almost 90 minutes to get it freed from the carton. The "instruction" book is useless. We couldn't get the battery charged so another two weeks went by without knowing how to use the scooter. Customer Service is a joke!!!! An email to some unknown place would take 24-48 hours to get back with us. Finally we had to get a fellow who is smart figuring this stuff out and he got the job done. I will NEVER buy from VeVor again.
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Pam Atherton Pam Atherton
Owner
Owner 2 Owner 2
Nice scooter however haven't been able to use it yet. This manual doesn't support the lunar model. There are wires hanging off of the scooter and no way to get to the batteries. The support is just an email and that doesn't work. We need someone to call that knows something about this scooter. I am not wanting to send this back and I can't waste $2100 dollars. Battery is not charging. If I'm able to speak to somebody and get this issue resolved I will come back and do another review.
13 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Maxie Simmons Maxie Simmons
Mr.
Mr. 1
The book states parking brake is on left brake handle bar but there is no button for parking brake. It is impossible to use the scooter safely without a parking brake. Over all rating would have been much higher but due to the lack of parking brake the rating is lower.
12 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Geoffrey Smith Geoffrey Smith
Mr
This scooter is great, and was easy to set up. The shipping process was horrible. Customer service was horrible. I would not purchase from VEVOR again.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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WILL WILL
OWNER
NOT SUITABLE INDOORS
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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David for DR Management David for DR Management
Mr
WARNING DO NOT BUY Product arrived damaged and unusable, axle damaged and instrument cluster damaged, customer service representative full of stories and no action after a week of correspondence. Parts not available to repair. No further choice but to take legal action to recover expense.
3 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DR Management Services DR Management Services
Company
WARNING Product was delivered damaged and unusable. Bent front axle and damaged instrument cluster. No favorable response from customer service after a week. No parts availability either, have no further options but to take legal action. Have purchased multiple products with the same issue.
1 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Wesley o hazen Wesley o hazen
Vevor handicap cart are junk
I wish I would never have bought my handicap cart It was damaged when I received it.. The battery will not charge . one of the tires is flat.I have been trying to connect vevor customer service. I have not had any luck. I would advise everyone to not buy anything from from vevor. They are scammers.. don't buy vevor you will be sorry
2 osób uznało to za pomocne
Odpowiedź działu obsługi klienta: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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