Recenzje klientów dla Maszyna do lodów VEVOR, komercyjna, wydajność 10 l/h, maszyna do lodów miękkich, jeden smak, blat, zasobnik 4 l, cylinder 1,6 l, ekran dotykowy, automatyczne czyszczenie, przekąski z funkcją wstępnego chłodzenia

The first time I turned it on and pressed “freeze”, there was a pop on the left side of the machine. It won’t turn on at all. Vevor asked for a video. I sent the video. They asked for pictures of the problem. Ummmm. IT WON’T TURN ON!!! I have told them I want a refund or a new machine shipped. They haven’t responded in over 24 hours. I will be filing a chargeback with my credit card company if this is not resolved to my satisfaction.

I ordered another machine. And again the wrong machine was sent. Come on

This thing lasted less than 2 years and is not maintenance friendly. Has quit again. Just going to throw it away and start over with a different brand.

A encomenda nunca foi entrgeue apos mais de 1 mês de espera e de cententas de tickets a VEVOR

The machine was working fine only for 2 days. After 2 days of usage one of refigerant pipes just got broken and all of refigerant gas leaked. After contacted with customer support, they did not suggest and repairing service or replacement of device. Just suggested me some money back and requested me to call some expert who is fixing the pipe issue and filling up with gas. This happened and the expert mentioned that temperature of the compressor within the machine is exremely high (>100 °C), which is not normal as well as the compressor is shaking some much within the machine and most probably this caused the pipe breaking. Now I requested to the machine get completely replace as per it cannot be repaired due to there is no possibility to buy a new compressor to the machine.

The item never reaches the specific degree It was working ok for 2 months and not worked at all

I received the machine packaged in a wooden create and attached to the create was a device to show if it was tipped over and sure enough it was red. Now the machine does not turn on

There was nothing easy about this machine since day one. Ice cream is soft and there’s no instructions for most settings. Customer service is just as bad if not worse.

I bought the 2200 watt maching. I was delivered the 1550w machine.

Unfortunately I'm having a horrible experience with their customer service. We bought 2 machines to try it out in our shop and it turns out one of them is faulty. So given the lack of support we decided to return both machines. But it has been about 20 days already and they still don't allow me to initiate a return neither can I communicate with someone directly. They keep saying they will forward to another team and time goes by and answers never come. I've already tried the fixes, now I just want to return it.