Recenzje klientów dla Wyciągarka elektryczna VEVOR, 18 000 funtów, 12 V DC, do samochodów ciężarowych, z prowadnicą rolkową kabla stalowego Φ7/16 cala x 85 stóp, bezprzewodowym i przewodowym pilotem, wodoodpornością IP55 do holowania SUV-ów, jeepów, ciężarówek, przyczep i łodzi

REQUEST A REFUND OF $459.51 FOR ELECTRIC WINCH ALREADY SENDED BACK. (MISSING PARTS AND DAMAGED)

Winch arrived with package damaged and the first time I go to use the winch it’s broken and now I’ve been waiting 2 weeks on customer service. I can’t really review this winch since it’s never worked. The customer service from this company has made me not want to order anything from here ever again.

Didn't receive

Winch came damaged from the shipper(fedex) and Vevor replaced the damaged part but did not com with the controller maybe the shipper lost it due to the damage caused by them

The package were in rough shape, inside and out. At 100 lbs, it needed a heavy duty box. Other than a minor scratches on the metal, nothing were missing. Work just fine, have not put any weight on it yet.

bon treuil mais et tomber en panne fonctionne en position deroulé mais ne fonctionne plus en position pour enrouler et dificle avoir une personne pour traité la garantie je l'ai achteé il y a 3 et deja en panneet peut utilisé dommage sur le papier parait bien mais pour le fonctionnement laisse a voir

The 18,000 pound winch that I purchased came in with a broken part and after emailing back-and-forth with vector I was told the replacement part would be shipped to me at this point I have never received a part or any further emails in regards to making sure the part was received. I wouldn’t recommend purchasing from someone like this.

I installed this winch on March 18th by May 5th, 2026, the "In" Solenoid went bad. After talking to customer service, they need a video of the winch not working, and they don't have any replacement parts. Don't waste your time or Money

Winch in second use broke on the gear side

Broke the very first time we used it. Customer service has been horrible, they blamed me for it breaking it. We spent extra time and money to make sure the winch was secured on a steel plate through the frame of my trailer. We mounted the winch guide to a steel angle. Pulled (1) 5,000lbs shipping container onto our gooseneck trailer and the threads pulled out of the cheap nuts they send with it. We would have replaced the nuts as they looked cheap, but they are square and were custom to the winch mounting bracket. Don’t buy anything from Vevor if you want customer service and or quality, as they will not stand behind their products.